Refund Policy

Farmhouse Chunky Knits LLC - Refund and Happiness Policy

At Farmhouse Chunky Knits LLC, every blanket and candle is lovingly made by hand with care and attention to detail. My goal is to bring warmth, comfort, and joy into your home. Because each item is handcrafted, every piece is unique - just like the homes they go into.

Your Happiness Matters

If for any reason your order arrives damaged or defective, I want to make it right. Please reach out to me within 7 days of delivery so we can take care of it together.

Simply send an email to farmhousechunkyknits@gmail.com with your:

Full Name/Order Number
Description of the issue
Photos showing any damage or defect

Once reviewed, I'll gladly offer a replacement or a refund depending on the situation.

Blanket Return Condition

In order to qualify for a refund or replacement, blankets must be returned in their original, unused, and unwashed condition. This ensures the quality, safety, and care of each product remains intact.

Please Note:

Because all items are handmade to order, I'm unable to accept general returns, exchanges, or refunds for reasons such as change of mind. Thank you for understanding the heart and time that goes into each piece.

Cancellations

If you need to cancel your order, please contact me with 24 hours of purchase. After that time, your order may already be in process and unable to be canceled.

Shipping

Original shipping costs are non-refundable. In cases of approved refunds or replacements for damaged items, I will gladly cover return shipping if needed.

Thank you so much for supporting my small business and for inviting Farmhouse Chunky Knits into your home. Your support means the world!